Technical Writer | IT Recruitment

Role Purpose:

We need you to take full responsibility of the technical documentation process, tools, techniques and standards.


  • Matric, Relevant Tertiary Qualification would be preferential
  • 3 years working experience in a related role such as technical writing, editing and information design
  • Excellent oral and written communication skills
  • Competent with technical writing tools such as MS Word, Flare
  • Ability to develop and edit content according to written standards, and follow established procedures
  • Ability to structure information into creative, modern and stimulating user-friendly formats
  • Outstanding skills in writing about complex technical subjects to a variety of audiences with varying levels of technical knowledge
  • Ability to work in a fast-paced environment and meet tight deadlines


  • Screen capture software and the appropriate use of screenshots
  • Clear understanding of the software development process
  • Experience in developing documentation in an agile software development team (we use Scrum)
  • Experience in video screen recording and editing
  • Experience with version control systems (Such as GIT)

Key responsibilities:

  • Working with subject matter experts to develop and maintain content.
  • Creating and updating user manuals and release documentation.
  • Creating relevant examples and use cases that supports documentation.
  • Proof reading and editing material to improve quality, readability, consistency and effectiveness of documentation
  • Developing material, including user manuals, slide presentations and videos as required
  • Close interaction with the Training Development team
  • Working closely with Analysts, Software Testers and Developers

What we need:

  • Someone with a passion for technology and documentation
  • A self-motivated team player
  • The right attitude, above everything else
  • Someone that will fit our culture and support our values
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