Key responsibilities:
Key Outcomes (What success looks like)
• Integration scope, dependencies, and technical approach are defined, agreed, and signed off.
• Solution design and delivery are aligned with enterprise architecture standards and non-functional requirements (security, scalability, performance).
• Delivery risks/issues are proactively identified, tracked, escalated, and resolved with stakeholder alignment.
• Testing, cutover, and go-live activities are coordinated and executed with minimal disruption.
• Complete handover documentation is delivered, and operational readiness is achieved (support model, runbooks, knowledge transfer).
Key responsibilities (Core accountabilities):
• Scope and requirements alignment: ensure client needs are accurately captured, translated into technical scope, and formally signed off.
• Integration planning and coordination: build and manage the integration workstream plan, milestones, dependencies, resources, and schedules.
• Stakeholder management: work closely with Customer PM, Enterprise Architecture, technical leads, and vendors to drive decisions and maintain alignment.
• Technical oversight: coordinate system/interface design alignment; ensure integration standards and design principles are applied.
• Vendor and partner management: manage delivery inputs from vendors/development partners and confirm solutions fit the agreed integration approach.
• Quality assurance: ensure test plans, environments, and evidence support readiness; coordinate defect triage and resolution.
• Risk, issue and change control: perform impact assessments; manage deviations against plan; support formal change processes and governance reporting.
• Cutover and transition: coordinate cutover planning, rollback approach, hyper care, and operational handover.
• Documentation: ensure complete, accurate technical documentation (integration specs, configurations, runbooks) is produced and maintained.
Key activities (typical tasks):
• Contribute to an integration roadmap for the project and define sequencing to minimise disruption.
• Facilitate technical workshops and lead cross-team integration working sessions.
• Track progress against milestones and provide clear status updates (RAID, dependencies, decisions).
• Support troubleshooting of integration incidents during test and deployment phases.
• Ensure training/enablement needs are identified and arranged where required.
Stakeholders and interfaces:
• Customer Project Manager (internal and customer-facing)
• Enterprise Architecture / Solution Architecture
• Development teams, Systems Engineers, QA/Test team
• Security, Infrastructure, Operations/Support
• Business Analysts and business stakeholders
• Vendors and development partners
Qualifications and experience:
Minimum Requirements (Must-have)
• A relevant tertiary qualification at a minimum NQF Level 6 (National Diploma) in Engineering, Information Sciences, or Project Management.
• 2–4 years’ experience in technical integration (or equivalent experience in a large enterprise environment).
• 3+ years of exposure to enterprise software delivery projects (SDLC).
• Project management certification (e.g., PMP/PRINCE2/AgilePM or equivalent).
• Intermediate proficiency in MS Project (or similar) and MS Office.
• Solid understanding of software design principles and system integration concepts.
Skills and knowledge:
• Project administration fundamentals (scope, schedule, cost, quality, RAID, reporting).
• Ability to perform schedule and dependency impact analysis and scenario-based planning.
• Working knowledge of SDLC delivery controls (requirements to release).
• Strong facilitation, stakeholder communication, and escalation management.
• Problem-solving under pressure; able to ask structured, diagnostic questions to resolve issues.
Preferred / advantageous (nice-to-have):
• Experience working in highly governed/regulated environments.
• Exposure to enterprise integration platforms/tools used in the company’s environment: MS Project, Octane Defect System, Enterprise Service Bus Log and Jira
• Exposure to Agile delivery methods (Scrum/Kanban) in addition to formal governance.