Senior HC Business Partner

Position Purpose:

Partner with senior leadership to develop and implement tactical HC solutions that enables business objectives and goals. Support business in the implementation of people practices in line with People Strategies and the operational needs of the business.


Experience & Qualifications:

  • Honours degree in HR, Social or Behavioral Sciences.
  • Registered Psychometrist, independent practice.
  • Industrial Psychologist (advantageous).
  • Studying towards Masters qualification (advantageous).
  • At least 6 years HC Business Partner or HC advisory experience.
  • 2 years management experience.
  • Knowledge of and experience in HC practices and legislation.
  • Experience in transitional OD facilitation, coaching, wellness (advantageous).



  • Contribute to the development on the HC strategy and agenda to drive people solutions which enables business outcomes.
  • Oversee and manage the operational HC portfolio to deliver on business objectives.
  • Engage and partner with senior leadership in the business to understand their needs to develop and implement integrated tactical and operational people plans and HC solutions in response to business and people challenges.
  • Support various stakeholders in the development and implementation of initiatives aimed at optimizing and managing organizational design, organizational effectiveness, employee engagement and retention.
  • Partner with HC teams to deliver effective, efficient, integrated and value-added HC solutions to business in line with business needs.
  • Support the development of HC practices and engage with relevant stakeholders to ensure the HC practice is suited to the Business Unit.
  • Drive the implementation and adoption of various HC practices and processes using various tools such as facilitating sessions to educate employees and senior line managers on these practices.
  • Promote efforts to measure employee satisfaction and climate within supported client groups, and facilitate action planning to improve employee engagement and overall workplace culture with senior leaders.
  • Advise, coach and support senior leaders on the wide range of staff leadership activities, ranging from the design, implementation and leadership of change programmes with the support of the OE team.
  • Implement leadership development initiatives in partnership with OE, OD and L&D, to empower and enable leaders across business and actively management of leadership development programmes.
  • Identify training and development initiatives to address any learning or development challenges in line with business needs and engage with the L&D department to facilitate implementation.
  • Influence key business decisions to ensure the effective management of employees through the fair, efficient and pragmatic application of best practice.
  • Guide and provide input on business unit restructures, organizational design elements and support the organizational change.
  • Provide leadership, consultation and advice to business in the areas of workforce planning, talent management (including talent acquisition), succession planning, on-boarding and performance management to align the needs of the business to the workforce.
  • Utilize people analytics to identify trends and metrics to develop, optimize and implement HC solutions that address key business challenges and drive business objectives.
  • Keep abreast of industry trends and best practice to optimize the HC service offering.
  • Ensure HC compliance in order to mitigate risk.
  • Build and maintain relationships with clients and internal and external stakeholders.
  • Deliver on expectations of clients and internal and external stakeholders.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice.
  • Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and HC processes.
  • Facilitate action planning to improve employee engagement and overall workplace culture in your team.
  • Create a positive work climate and culture to energies employees, give meaning to work, minimize work disruption and maximize employee productivity.
  • Select and recruit suitably qualified talent in line with Employment Equity principles and the company culture.
  • Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
  • Effectively manage performance within the team in order to ensure business objectives are achieved and outperformed.
  • Encourage innovation, change agility and collaboration within the team.
  • Promote efforts to improve employee satisfaction and climate within your team.
  • Facilitate action planning to improve employee engagement and overall workplace culture in your team.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Control the budget for area, including the authorization of expenditures and implementation of financial regulations.
  • Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.


  • Business Acumen.
  • Client Commitment.
  • Drive for Results.
  • Leads Change and Innovation.
  • Impact and Influence.
  • Self-Awareness and Insight.
  • Diversity and Inclusiveness.
  • Sense of urgency.
  • Analytical thinking.
  • Commercial thinking and business acumen.
  • Presentation and facilitation skills.
  • Planning and Organizing.
  • Interpersonal Relationships.
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