SAP Authorisation Consultant | IT Recruitment

Minimum years of experience:

  • 6 + years’ experience


Level of experience required:

  • Expert (0072, 0495)


Minimum qualification required:

  • Relevant IT / Business Degree


Role tasks:

SAP Authorisations Applications Operations, Details of Main Tasks:



  • Applications operations support for Authorisations.
  • Providing 1st level support to users; adhering to documented processes. Providing 2nd level support to processes where documented.
  • Recording, routing, and monitoring all reported incidents using ITSM to the company incident management process.
  • Liaising with other fix groups and other plant based or central support organisations within the company.
  • Taking ownership of incidents reported by users, through to resolution.
  • Adhering to document the company escalation processes.
  • In the course of normal duties, identify and report discrepancies in documented processes.
  • Manage general queries in a timely and professional manner.
  • Recording ALL incidents using the company standard toolset.
  • Use of the standard the company knowledge database tools (currently Primus).
  • Monitoring logs for user queries.
  • Liaise with development/team leads on user’s access requirements, new transactions, role creation etc.
  • Enforce SAP security and SAP development guidelines.
  • Provision of technical security and authorisations support and guidance to both the business and the SAP support teams.
  • Delivering security and authorisations support for new project releases.
  • Responsible for ensuring prompt resolution of security and authorisations incidents.
  • Provide support to user departments in achieving the approved company authorisation objectives.
  • Ensure user and role creation is done in accordance with the company group standards and guidelines.
  • Provide user support in understanding processes related to SAP Authorisation.
  • Responsible for ensuring SAP security compliance to internal controls and good practice implementation in SAP authorisation policies to mitigate business risk
  • Role Design
  • Role Build (Role changes/new roles (single and Composite)
  • 2nd Line Support
  • ITSM change ticket creation
  • JIRA/Confluence
  • Share knowledge and business process with team members to ensure that handover of tasks is a simple and effective one.
  • At least 4-6 years analyst experience Good ability to do basic trouble shooting
  • Experience in MS office products (Strong Excel Skills required)


Generic Technical / Functional skills

  • SAP Module Configuration
  • Development documentation
  • Analyze and solve SAP Module issues
  • Conduct SAP Module process configuration
  • Update and maintain all SAP Module functional documentation
  • Analyze and scope End-user authorization roles
  • Conduct Unit tests, Integration tests and System Integration security tests
  • Proactively propose solutions to improve the support of (new) business processes
  • Support the functional team with issues and provide a solutions-based approach


Specific Technical / Functional skills

  • SAP Authorization in all modules
  • SAP ERP especially in SAP HR
  • Extensive experience in Applications Operations
  • MS Excel (Strong Formula knowledge)
  • Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning.
  • Proven experience roles design, and support within an SAP environment.
  • Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts.
  • JIRA/Confluence knowledge advantage (Agile)


Soft skills:

  • Problem solving capabilities
  • Ability to work as part of a team
  • Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
  • Excellent interpersonal and organizational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
  • Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
  • Should be willing to deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might exist.
  • Strong presentation skills
  • Above-board work ethics
  • Flexibility to take up different tasks in the project
  • Ability and willingness to coach and give training to fellow colleagues and users when required
  • Willing and able to travel extensively, for up to 2 weeks at a time (international).
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