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Sales Development Representative (SDR)

  • Full Time
  • Remote

Role Purpose:

Are you a driven and ambitious professional with a passion for building relationships and exceeding targets? Do you thrive in a fast-paced environment and enjoy exceeding expectations? If so, we want to hear from you! Our client is seeking a highly motivated SDR to join their growing sales team. In this role, you will play a pivotal role in driving new business by prospecting, qualifying leads, and setting appointments for the Account Executives. You will be the first point of contact for many potential customers, and your ability to build rapport and effectively communicate their value proposition will be essential to their success.


  • Prospect for and identify qualified leads through a variety of channels, including cold calling, email outreach, and social selling
  • Conduct thorough lead qualifications to ensure they fit the products or services well.
  • Research and understand prospect needs and challenges to effectively position their solutions
  • Develop strong communication skills to build rapport and engage leads in meaningful conversations.
  • Set qualified appointments for Account Executives and ensure a smooth handoff.
  • Manage a personal sales pipeline and track progress toward meeting individual and team goals.
  • Utilize CRM software to record lead interactions and pipeline data accurately.
  • Stay up-to-date on industry trends, competitor landscape, and company offerings.


  • Minimum 1-2 years of experience in sales, marketing, customer service, or a related field (experience in B2B sales preferred)
  • Proven track record of success in lead generation and qualification
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport quickly
  • Strong understanding of B2B sales methodologies and best practices
  • Proficient in using CRM software (Hubspot experience a plus)
  • Highly motivated, self-directed, and results-oriented with a strong work ethic
  • A coachable attitude and a desire to learn and grow within the sales industry


  • Competitive salary and commission structure
  • Opportunity to work in a fast-paced, dynamic environment with a supportive team
  • Ongoing training and development opportunities to help you excel in your career
  • Work from home

Technical Requirements:

Minimum Internet Requirements:

  • Stable high-speed internet (wired Fibre connection, specifically if located in South Africa). Internet disconnections should not happen on a regular basis.
  • A minimum of 20MBps download and 20MBps upload speed and latency less than 250ms is required to the US servers. If you are located internationally, it is important to note that your contracted speeds may not be the speeds that reach the US. – To complete a speed test, you can go to Important note, wireless connections are prohibited (including but not limited to, hotspots, WiFi connection, air fibre.
  • LAN Network Connection to home router (your computer must be connected directly to your internet router via Ethernet cable, strong enough to support your maximum speeds).

Minimum Computer Requirements

  • A Windows based computer capable of running Windows 10 or higher software or minimum Intel i3 or AMD Ryzen 3 Processor.
  • Apple Macs and Chromebooks are not permitted.
    Minimum 8GB RAM or more
  • At least 30% of HDD free space available (available memory on your computer).

Minimum Office Requirements

  • Quiet work environment (ex. There should be no audible sounds heard from TV / Radio / Music / Children / Pets / Smoke Alarm Battery beeping, etc.).
  • Mobile phone capable of running the Duo Multi Factor Authentication App. This App is used as a security measure logging into your workplace.
  • A USB headset (not aux cord with USB adapter headset). Bluetooth / wireless headsets are not sufficient and cannot be used. Headsets can have 1 or 2 “ears” based on personal preference but need to have USB connection directly to PC.
  • UPS or backup generator if you cannot guarantee 99% of the time (e.g., loadshedding in South Africa).
  • If collecting credit card information (for reservations) a camera is required for PCI compliance.
  • A second monitor is needed to make navigating your systems much easier. It does not need to be a new monitor and can be any brand.

To work 9am to 5pm EST as a fixed schedule (Monday – Friday)


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