RFID Program Manager | IT Recruitment

Position Purpose:

The purpose of the RFID Program Manager II is to lead Radio Frequency Identification (RFID) projects and related initiatives at an enterprise level with the aim of delivering improvement in business performance. The role works with business leaders to define and lead RFID programs and projects, including establishing the overall benefits and business case, the sequence and scope of enabling projects, and the business change activities that are needed to realize the overall goal, ultimately providing demonstrable value in line with the company business and IT strategy and enterprise architecture. The role further manages the team of Program and Project Managers, overseeing all activities related to a program or project including project planning, execution, timing, functionality, quality, communication, and cost and does so within the company established Programme management methodology and standards.



  • Degree or Diploma in Information Technology / Computer Science or related.
  • Project Management Certification / Designation with Project Management South Africa (PMSA).
  • Program Management Certification / further studies in program management.



  • +4 years’ experience in a similar role, leading the delivery of multiple and complex Radio
  • Frequency Identification programs and projects at an enterprise level.
  • Demonstrable experience delivering programs/projects through cooperation and collaboration with 3rd party delivery partners (including leading negotiations) as well as a range of internal stakeholders across organisational levels and functions.
  • Demonstrated project management skills with strong knowledge of work estimation and planning.
  • Experience working with agile methodologies and in ITIL environments.
  • Strong working knowledge of business process management, including budgeting, resource allocation, and procurement processes.
  • Knowledge of Quality Management.


  • Experience in a retail or FMCG environment
  • Knowledge of Disaster Recovery
  • Knowledge of Data and Technical Architecture.
  • Knowledge of Application Testing


Job objectives:

  • Deliver business-critical programs and projects, successfully guiding and directing the team of Program and Project Managers.
  • Effective coordination of programs and projects and management of their inter-dependencies including oversight of any risks and issues arising. This includes coordination of new capabilities for the business to enable effective change and realisation of projected benefits.
  • Provide delivery oversight and governance, including roadmaps, schedule, financials, dependencies, and risk management, within the IT delivery framework and alongside IT PMO.
  • Work with solutions teams across IT and external partners to define and iteratively refine a program of initiatives to deliver business-critical outcomes.
  • Partner and collaborate with key stakeholders to shape the strategic roadmap and desired outcomes for program management.
  • Manage programme execution to ensure successful delivery of the programme and subsidiary projects.
  • Plan and optimise effective utilisation of resources throughout program and project delivery and execution.
  • Consolidate, monitor, and control program and subsidiary projects work to ensure successful delivery of project objectives within budget, scope, time, and quality.
  • Consolidate, monitor, and control program costs to ensure delivery of the program and subsidiary projects within budget and profitability guidelines.
  • Ensure effective quality assurance and the overall integrity of the program – focusing inwardly on the internal consistency of the program and outwardly on its coherence with infrastructure planning, interfaces with other programs, and corporate, technical, and specialist standards.
  • Facilitate good program governance, including contracting, program governance meetings, risk management, issue management, quality assurance, and corporate governance adherence.
  • Ensure optimal allocation of resources and skills within the program’s individual projects.
  • Ensure timely and accurate reporting on the status and progress of the programs and projects to the Portfolio Manager, IT Leadership, and key stakeholders.
    Manage the delivery of the KPIs for program management as well as dashboards and regular reports to create transparency and tracking of requests and projects.


Knowledge & Skills:

  • Project management– Applies project management process and tools to deliver quality project deliverables on time. Define roles and responsibilities within a project. Defines and establishes stakeholder involvement, risks, and resources on a project.
  • Leadership skills – Creates a collaborative environment and establishes trust-based relationships. Coaches and mentors others to build the capability while delivering business outcomes.
  • Business acumen – Enables change by defining needs and recommending solutions that deliver value to the business. Understanding of how business /industry operates. Knows own market well and is commercially aware.
  • Personal energy and driven with strong integrity– Takes accountability for actions and mistakes.
  • Analytical, critical thinker with an independent, proactive problem-solving approach – Understands, analyses, and navigates the risks of complex processes with a strong basis on project methodologies and principles. Applies sound judgment, particularly in balancing competing demands and priorities.
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