Microsoft Office Specialist: Expert (Office 365 and Office 2019) | IT Recruitment


The Microsoft Office Specialist should have Expert certification in multiple Office programs.

The following skills and certifications should be required and proficient:

  • Microsoft Word 2019 and O365
  • Microsoft Excel 2019 and O365
  • Microsoft PowerPoint 2019 and O365
  • Microsoft Outlook 2019 and O365
  • Microsoft Teams

Microsoft O365 support specialists resolve issues related O365. The Specialists must be able to identify and fix problems quickly. Their responsibilities would include:

  • Identifying and resolving issues related to O365
  • Working both independently and as a part a team
  • Providing technical support to clarify O365 problems
  • Managing and supporting end-users
  • Providing enhanced customer support services
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