Junior IT/ PABX Technician | IT Recruitment

Requirements:

  • Relevant IT Qualification advantageous.
  • 1yr or more Support experience
  • Microsoft OS Experience essential
  • Office 365 experience advantageous
  • Valid driver’s license
  • Own reliable transport essential

 

Key Performance Indicators:

  • Provide 1st Line Support.
  • Customer interaction.
  • Understanding customer requirements Workstation setup.
  • Printer and print server settings.
  • Virus and Malware detection, prevention, and automation.
  • Update management on progress.
  • Update internal systems with all work carried out.
  • Update call administrators on progress.
  • Submit paperwork for month end. Logbooks, hours worked on systems and confirm all is correct.
  • Assisting Sales team with quotes if needed.
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