Junior Intermediate Desktop Engineer | IT Recruitment
- 2-year diploma / 3-year diploma in support services or A+ and N+ (Please provide any other IT related certification, Diploma or Degree)
- Experience in desktop support both Hardware and Software (Onsite or remote), minimum 1 year. If work experience includes call centre exposure, it is very beneficial.
Job role includes:
- Ticket management of client queries and issues (Logged telephonically or via email).
- Setup of client software, emails and troubleshoot issues thereof.
- Managing/troubleshooting of Office365 portal and exchange.
- Hardware, Patch management and Anti-Virus maintenance using RMM tools.