Intermediate Office 365 Engineer | IT Recruitment

Academic requirements:

  • 2-year diploma / 3-year diploma in support services or A+ and N+ (Please provide any other IT related certification, Diploma or Degree)

 

Work experience:

  • Extensive experience in Office365
  • Managing portal, administration of users (Azure AD Sync or Cloud), Advanced mail troubleshooting (Spam filtering, mail tracing and managing DNS records for best practice)
  • Experience in desktop support both Hardware and Software (Onsite or remote), minimum 1 year.

 

Requirements:

  • Ticket management of client queries and issues (Logged telephonically or via email).
  • Setup of client software, emails and troubleshoot issues thereof.
  • Managing/troubleshooting of Office365 portal and exchange.
  • Hardware, Patch management and Anti-Virus maintenance using RMM tools.

 

Contractual offer:

  • Long term position sought, but contract offered on basis of suitability after a 3-month fixedterm contract is completed.
  • Renewal of contract thereafter should placement be seen fit by both parties.
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