Human Capital Assistant

Position Purpose:

  • To execute various administrative processes and support the Human Capital (HC) team in delivering a consistent HC service that facilitates and supports the employee journey (including, but not limited to Recruitment & Benefits).


Experience & Qualifications:

  • Grade 12/Matric.
  • Relevant degree/qualification in Human Resources.
  • At least 3 years relevant admin experience in a HC administration environment.



  • Work closely with the Human Capital Consultant & Business Partner Team in the delivery of sourcing and talent acquisition objectives.
  • Full recruitment administration according to the recruitment process, including the following;
    • Prepare job adverts and post on the relevant platform.
    • Review and screen CV’s from the job adverts and in collaboration with the HC team, shortlist relevant candidates in line with the selection criteria.
    • Conduct telephonic screening interviews with candidates to assess candidate suitability.
    • Conduct mandated checks on shortlisted candidates and provide feedback to the relevant stakeholder.
    • Book and coordinate logistical arrangements for the recruitment and assessment process (e.g. coordinate and schedule recruitment meetings and deliverables, diary management with regards to scheduling interviews, meeting room / links, coordinate the scheduling of assessments and reporting of assessments, etc.).
    • Tracking and updating activities of all recruitment processes and reports on relevant systems.
  • Benefit consulting and benefit administration according to the benefit process.
  • Liaise with external service providers where necessary.
  • Deal promptly with client requests in a competent, efficient and professional manner.
  • Capture and maintain employee and position management data on the relevant system and ensure that data quality and integrity standards are adhered to.
  • Compile employee documentation and ensure that HC documentation is timorously and accurately submitted to the relevant stakeholders.
  • Provide administrative support and guidance on employee benefits (arrange benefits information sessions – Employee Value Proposition, medical aid and retirement scheme) for all new employees to assist with their financial wellness choice and proactively support employees by coordinating access to financial advisors who can support their financial wellness needs.
  • Co-ordination of induction and on boarding and related documentation.
  • Ensure all employee documentation is in order and submitted to payroll timorously for all employee types (temporary, permanent and locums).
  • Liaise with payroll on all relevant queries (using relevant mediums).
  • Adhoc requests related to recruitment and benefits administration.
  • Feedback and follow-up on all queries to ensure resolution.
  • Demonstrate the company’s values on a daily basis.
  • Assist with the coordination of work functions/events.
  • Coordinate and support the exit of employees to ensure the employee experience remains engaging and risks are mitigated.
  • Provide admin support on HC processes and benefits (such as performance excellence, annual, increase, bursaries, maternity leave, leave surrender, long service etc.) and employee benefits.
  • Coordinate logistical arrangements for the employee relations process.
  • Build and maintain relationships with clients and internal and external stakeholders.
  • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
  • Positively influence and participate in change initiatives.
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge (take ownership for driving career development).
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.



  • Strong attention to detail orientation.
  • Accuracy in processing high volumes of information.
  • Ability to work under pressure.
  • Professional and assertive communication skills.
  • Ability to build strong relationships.
  • Strong solutions orientation.
  • Ability to manage self and be results-driven to meet client expectations.
  • Proficiency in MS Office with advanced excel skills.
  • Earns trust through results.
  • Stakeholder engagement and management.
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