Global Infrastructure Engineer – Tier 5 | IT Recruitment

Position Purpose:

Responsible for configuration, maintenance, monitoring and growth of the core infrastructure.

 

Key stakeholder Relationship:

Internal

  • NOC, Sales, OPS, Projects, Quality Assurance, Procurement, Global Monitoring

External

  • Customers, Service Providers, Vendors

 

Minimum Qualifications:

  • CCNP

 

Minimum Experience:

  • 10 Years active experience in a telecommunications environment in routing and switching
  • Experience in a global network preferable

 

Other Requirements:

  • Must be willing to work weekends shifts on a monthly basis
  • Must be willing to work flexible shifts and overtime
  • Able to travel domestically and internationally on a regular basis

 

Competencies

Thorough knowledge of:

  • Network protocols, routing and switching in the telecommunications industry
  • hardware and implementation
  • Services including, I-LAN, E-LAN, VPLS, MPLS, IPV4, IPV6, implementations

Skills:

  • Understanding of networking protocols and debugging
  • Analysis of network data flows and outputs
  • Understanding of network design and best practices
  • Written and verbal communication skills
  • Implementation of cutting edge technology

Behavioral

  • Analytical skills
  • Customer Responsiveness
  • Problem solving
  • Attention to detail
  • Initiative
  • Stress tolerance
  • Resilience

 

Role / Responsibilities:

AVAILABILITY OF INFRASTRUCTURE

  • Monitor hardware to ensure availability and accessibility of core infrastructure devices
  • Respond to alerts on IRIS and implement appropriate corrective action
  • Diagnose root cause of problem and make appropriate recommendations on solution

MEASUREMENT OF CORE CAPACITIES & ENVIRONMENTAL VARIABLES 

  • Monitor and ensure capacity planning is maintained
  • Ensure accurate and consistent measurement of general health, CPU, temperature and memory within core SLA parameters

MAINTENANCE OF INFRASTRUCTURE

  • Ensure optimal IGP routing paths, with primary and secondary active segments
  • Ensure optimal recovery between hardware architecture
  • Provide information to the NOC regarding the Customer impact, duration, estimated impact and recovery strategy

CORE GROWTH AND NEW SERVICES

  • Achieve core activations, turn downs and turn up
  • Achieve upliftment/upgrades tasks per country
  • POP Optimization

RESEARCH AND DEVELOPMENT

  • Achieve effective Research results
  • Provide documentation on R&D projects assigned RFP
  • Respond to RFP, and customer technical queries
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