Commissions Controller | IT Recruitment

Role Purpose:

To ensure monthly commissions payments are accurately calculated and paid out timeously to the External Service providers.

Qualification/s:

Experience:

2 years’ experience in multilevel commissions calculations / complex transactions

Key Performance Objectives

Monthly Commission payments.

Ensure commissioning system is updated with XSP data from source systems within the agreed time from the end of the previous month.
Ensure that payment timetable is drawn up on a monthly basis and all deadlines are specified and adhered to.
Follow up on outstanding deal letters and ensure that they are received and updated into the commissioning system accordingly.
Review duplicate IMEI report and ensure appropriate action is taken to clean up report.
Review FMS data reconciliation reports for each XSP and ensure that lines that do not match, are within an acceptable level as defined.
Review all commission payment to ensure that commissions applied are in line with agreements / income allocation schedules and relevant deal letters.
Review recurring revenue payments i.r.o pre and postpaid airtime.
Reconcile activations commissioned to daily stats report and to the unclaimed report generated by the commissioning system.
Ensure that all commission payments are timeously reviewed and signed off to ensure that the XSP’s are paid timeously, as stipulated in their relevant agreements.
Ensure that all reports as required by XSP’s are sent timeously.
Ensure that all signed documents are filed safely and for ease of reference.

Communication

Assist internal and external auditors when required to do so.
Ensure that any recommendations made within an audit report are reviewed and implemented where necessary.
Attend meetings and keep open communication with Sales, Marketing, and IT departments to ensure that any deals or new products launched into the channel are catered for within commissions.
Maintain relationships with the XSP’s ensuring that all problems and queries are resolved timeously.
Constantly evaluate and drive enhancements to the commissioning system to ensure that the company risk is minimal, and the automation of the commissioning system continues to evolve.

Reporting

Design reports, to be programmed by the IT department, to provide management information.
Produce monthly reporting pack.
Produce all reports as requested by the company management.
Review policies and procedures and ensure compliance thereof.

Health and Safety Compliance

Conform and adhere to Safety, Health, and Environmental legislative requirements.
Report any health and safety concerns/incidents in the workplace to the manager / health and safety representative.
Assist the company to establish and maintain a fully compliant Healthy and Safe Work Environment.
Attend the Safety, Health and Environmental workshops as required by management.

Perform any related duties as requested by Management

Competencies:

Results Orientation

Brief Description

Indicators

Energized by a challenge
Sets new and stretching goals for self or team, and achieves beyond what is expected
Exploits opportunities to exceed goals and works towards them, even under adverse circumstances

Team Leadership

Brief Description

Indicators

Agrees responsibilities based on insight into an individual’s competencies as well as experience, taking calculated risks where appropriate
Empowers the team to identify and solve problems, providing necessary support
Uses understanding of team and self to resolve conflicts effectively
Creates a clear sense of team identity and holds team accountable for meeting collective goals
Rewards individual initiatives beyond expectations to advance the common goal

Collaboration And Influencing

Brief Description

Indicators

Uses the informal structure, dynamics, and culture of an organisation to get things done
Actively seeks input in decision-making
Shows others how their objectives align with own
Actively contributes to the broader organisation or team, compromising on own preferences where necessary
Invests in building relationships with others

Change Leadership

Brief Description

Indicators

Encourages others to pursue opportunities for change
Takes action to influence specific individuals, such as giving them a part to play in the change effort
Publicly tracks the progress of the change in order to keep people engaged
Engages with people throughout the change process to understand and address emotional reactions and maintain commitment

Customer Orientation

Brief Description

Indicators

Thinks from customer’s perspective and continually delivers improved offerings that provide win/win impact
Shares information and ideas with customers, and challenges and stands up to them as appropriate
Takes special actions beyond standard business practice in the interest of the customer
Identifies and develops best practices for working with or adding value to the customer, and champions among colleagues/stakeholders