Business Data Analyst


  • Consult with business to identify business problems and opportunities
  • Assist with conceptualization, proposal of solution and business case development
  • Analyze and evaluate business data & reporting requirements for both operational and analytical opportunities
  • Extract and prepare data to support business reporting and analytical requirements
  • Assist with business scenario analysis
  • Assist with compilation of monthly statistics and reporting
  • Administration, planning and organizing of work to ensure successful and on time delivery
  • Ensure that solutions deliver on business expectation
  • Analyze and decompose relevant business processes and understand the impact on business
  • Elicit, analyses, document and maintain business requirements and functional specifications
  • Participate in quality assurance and user acceptance testing
  • Comply with company policies and procedures, standards and methodologies
  • Stay current on industry practices and trends in the short-term insurance and digital environments and contribute innovative ideas for the use of technology and improvement of processes


Minimum Requirements:

  • Bachelor’s degree in B Comm, Business Science or Computer Science (major in Stats, Finance, Economics and IT (preferably and Honors Degree)
  • Relevant Tertiary qualification or certificate/diploma in Business analysis from an industry recognized training institution
  • 3 – 5 years’ experience as Business Analyst
  • Experience with working in an agile environment e.g. scrum, managing product backlogs and writing user stories
  • Experience in the use of software and process modeling methodologies and tools
  • Experience in workshop facilitation and communication with stakeholders both internal and external and at different levels of the organization
  • Experience in the use of project management techniques and methodology advantageous
  • Experience in the short-term insurance industry advantageous



  • Strong analytical and problem-solving ability
  • Strong customer service orientation and collaborative interpersonal style
  • Thorough knowledge and understanding of business, process and technology environments
  • Effective communication skills, both written and verbal
  • Effective relationship building skills and ability liaise with stakeholders at all levels, internal and external
  • High confidence, self-driven individual who can remain calm and focused under pressure
  • Ability to manage own workload and timelines
  • Facilitation of workshops, decision-making and actions to enable teams to agree next steps
  • Ability to effectively deal with conflict situations
  • Ability to be organized while working in a complex, fast-paced and dynamic environment
  • Ability to work independently and collaboratively
  • Motivated individual who is passionate about technology
  • Ability to take ownership, lead and initiate action and drive actions to completion
  • Planning and organizing
  • Influencing



  • Delivering results and meeting customer expectations
  • Relating and networking
  • Analysing
  • Applying expertise and technology
  • Achieving personal work goals and objectives


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