Business Analyst: Finance Systems: Finance

Qualifications and Experience:


  • Relevant financial degree with Accountancy as major will be required.
  • Qualification in Business Analytics will be beneficial.


  • 3+ years in a business analysis role, preferably around finance systems, and ideally SAP S/4 HANA.
  • Proficiency in the General Ledger Accounting capability with immediate focus on bank reconciliations.
  • Finance project experience will be advantageous.



  • The company cluster is responsible for the company retail business in South Africa. Provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions.
  • The company has embarked on the company programmed to replace the current General Ledger system and supporting modules with SAP S 4 HANA.
  • In order to ensure that the design during the project phase of the new finance solution (SAP S/4 HANA), as well as the ongoing maintenance and enhancements after go live, meets the company needs, the organization requires the appointment of Business Analysts.
  • The primary focus of the Business Analyst role will be to engage and facilitate integration between business and IT; gather requirements for change and guide these through the company. It will encompass analysis and specification of business requirements; supporting training material updates / development; supporting test case definition / updates; and supporting the deployment of new and updated processes. Ultimately, the role will be instrumental in determining how SAP (and supporting technologies) will be updated and deployed to deliver a streamlined, efficient, user-friendly process for business users and other impacted stakeholders. This includes playing a key role in enabling the change; acting as the bridge between the SAP S/4HANA system and business users; and ensuring that the standard SAP processes match business requirements.

The key responsibilities of the role include the following:

  • Research of SAP solutions / new technologies / new releases that can enable business requirements / process improvements.
  • Perform business requirements analysis for existing and new requirements, including:
    • Hosting workshops to demonstrate the new SAP Solution, or desired process; and
    • Gathering feedback from multiple business units to inform analysis.
  • Facilitate resolution of all relevant process issues with relevant stakeholders as required.
  • Articulate how the various change requirements can be met across the different dimensions of people, process, data and technology.
  • Work with the programmer’s Functional Build team to articulate requirements.
  • Update any necessary requirements documentation
  • Document the necessary processes in the relevant tool.
  • Organize appropriate sign-off on updated designs
  • Raise awareness within the business around updated designs
  • Build relationships with key business unit stakeholders that perform/ manage the capability in question.
  • Inform / update / quality assure the training documentation related to the solution.
  • Inform / update / quality assure the test cases / testing documentation related to the solution.
  • Support the testing of the solution by carrying out testing.
  • Support the deployment of the application to multiple businesses by participating in End User training sessions and providing End User support.
  • Assist in driving any operational implementation requirements (eg. communications to teams, updating of policy documentation etc.)


Knowledge & Skills:

  • Sound Financial Services Industry and preferably Insurance Industry knowledge



  • Communicates effectively
  • Good facilitation skills
  • Business writing (reports).
  • Decision quality
  • Cultivates innovation
  • Concern for order and accuracy
  • Plans and aligns
  • Drives results
  • Customer focus
  • Collaborates
  • Balances stakeholders
  • Persuades
  • Ensures accountability
  • Situational adaptability
  • Being resilient
  • Computer literate (MS Office with strong Excel / Word / Visio skills).
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