Business Analyst

Position Purpose:


Provide specialist business analysis services and business requirements gathering which support the development of innovative solutions and make recommendations for continuous improvement efforts that enable business objectives.


Experience & Qualifications:


  • Diploma in Business Analysis
  • Certified Business Analysis Professional (CBAP) certification (preferred)
  • 3 -5 years’ experience as a Business Analyst
  • Financial services experience
  • Strong IT / technical skills




  • Keep abreast of market changes and internal system developments ensuring that all new processes align to best practices.
  • Identify, investigate and analyse problems faced by business and product owners; propose documented solutions that fully address the business requirements needed to optimise the business.
  • Accountable for soliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing existing documentation.
  • Collaborate with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
  • Develop and document detailed informational, functional and non-functional requirements specifications in line with standards.
  • Investigate and analyse alternative solutions and propose the best approach to meet a business needs.
  • Develop solutions that encompass the entire system (people, process and technology).
  • Assist in the identification of risks and issues pertaining to the implementation of the solution requirements
  • Document the impact and interactions of business process and requirements to support system development.
  • Identify areas of user technical / system training and assist with roll-out plans.
  • Contribute to the successful implementation of projects in order to achieve the business outcome.
  • Model the data requirements to support the new solution.
  • Assist in the design of test cases and test scenarios based on system functionality.
  • Perform and support integrated systems testing and review testing results.
  • Participate in quality reviews and implement corrective measures to enhance the solution.
  • Identify and analyse deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
  • Investigate and propose process optimisation opportunities in the context of best practice and improved operational efficiency.
  • Develop and maintain productive working relationships with peers and organisational role players to achieve optimal cross process integration




  • Business Acumen
  • Customer/ Stakeholder Commitment
  • Drive for results
  • Leads Changes and Innovation
  • Collaboration
  • Impact and influence
  • Self-Awareness and Insight

Diversity and Inclusiveness

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